Returns & Exchanges
We want you to love your home; if a piece isn't the perfect fit, we offer a 30-day return window for all furniture and decor items in original condition. Please note that a restocking fee may apply to oversized items to cover the cost of specialized return shipping.
Initiate Your Request
Log into your account portal or contact our concierge team with your order number to start the return process.
Prepare for Pickup
Repackage the item in its original boxing; for large furniture, our white-glove team will coordinate a convenient time for removal.
Inspection Period
Once the item arrives back at our warehouse, our quality control team will inspect it to ensure it meets our resale standards.
Receive Your Refund
After approval, your refund will be processed back to your original payment method within 7 to 10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing